Privacy Policy

Last Updated: 5/25/2025

1. Introduction

Welcome to JobPals. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

2. What Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following:

• Personal Information Provided by You: We collect email addresses used to create accounts.
• Content Data: We collect the content of your CV/Resume when you upload or input it into our system for the purpose of analyzing compatibility with job descriptions. We also collect information related to job descriptions you analyse (URLs, text content).
• Usage Data: We collect information automatically when you visit, use or navigate the website. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To provide the core service of CV and job description analysis.
• To manage user accounts.
• To send administrative information to you.
• To protect our Services (e.g., for fraud monitoring and prevention).
• To respond to user inquiries/offer support to users.
• For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, marketing and your experience (using analytics tools like PostHog).

4. How We Store and Protect Your Information

Your information is stored on secure backend systems. We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Sharing Your Information

We may share information in the following situations:

• Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis (PostHog), cloud computing services, and AI model providers (e.g., Google Gemini for analysis features). We only share information necessary for them to perform their designated functions, and they are not permitted to use it for any other purpose.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

6. User Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

This service does not explicitly target users under specific regulations like GDPR or CCPA, but we aim to respect user privacy. If you wish to exercise any rights, please contact us.

You can review or change the information in your account or terminate your account at any time by logging into your account settings and updating your user account, or by contacting us.

7. Changes to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this notice, you may contact us via the methods provided on our website.